i hate united airlines, in case that was unclear up until now.

Dear United Airlines,

Thanks for the email this morning notifying me after 2 months, my bag is missing. It is also good to know that apparently the 45 – 60 day countdown until you pay me back starts now, and not when I sent you the paperwork you asked for 1 month and 29 days ago.

Additionally, I hate you.

Sincerely,
a customer that will never ever let you touch her belongings again.

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