united airlines reaches new levels of awesome… i mean awful

just got a call from a woman that doesn’t speak english.

she called to confirm i had recieved my bag

i told her i had not

she asked me to list everything that was in my bag to better help them identify it.

i said i had sent in all the paperwork and had two things confirming they had recieved the paperwork.

she said yes we have the paperwork.

so i asked why she was calling.

then she repeated a line saying they were doing everything they could to find my bag.

i asked her why she was calling me.

she said it was to find out what was in my bag.

i said i sent it again.

she said i should see money in 45 days.

i said it had been 45 days.

then she said that they were doing everything they could to find my bag.

then i had to just say thank you because it was not fair to curse at a woman in bengledesh reading a script that clearly made no sense to her.